Member John Ware made quick work of identifying the challenges we were experiencing in the delivery of member benefits. We are lucky to have members like John who have specialized skill sets.
John and I worked together yesterday using RCCS (Root Cause & Corrective Action) to provide access to our member directory, as well as streamlining the ability to download session notes and slide decks. We also added instructions for accessing the club's On-demand video library containing Main Events, Professional Development workshops, and our unique JaxHacks 5-minute member videos.
Thanks, John, for being a valuable member of the Jacksonville Business Club!